1. Information We Collect

We may collect information that you voluntarily provide when using our website, including when you create an account, place an order, submit a contact form, request information, subscribe to communications, contact customer support, or participate in website activities.

This information may include:

• Full name
• Email address
• Phone number
• Billing and shipping information
• Delivery address
• Account information
• Order and purchase details
• Messages or information submitted through forms
• Other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, referring pages, date and time of visits, and general website usage information.

2. How We Use Your Information

TECT Pharmaceuticals may use the information we collect to:

• Process and manage orders
• Provide products and services requested by you
• Process payments through applicable payment providers
• Arrange shipping and delivery
• Respond to questions and customer support requests
• Communicate with you regarding your orders
• Maintain and improve our website
• Improve our products, services, and customer experience
• Detect and prevent fraudulent or unauthorized activity
• Maintain website security
• Comply with applicable legal obligations
• Send marketing or promotional communications where permitted

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

TECT Pharmaceuticals may not directly store complete payment card information on its own servers where payment processing is handled by an external provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may be used to:

• Keep products in your shopping cart
• Maintain login or session information
• Remember preferences
• Understand website usage
• Improve website performance
• Support analytics
• Provide relevant website functionality

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

5. How We Share Information

TECT Pharmaceuticals does not sell your personal information as a commercial product.

We may share information with trusted third parties where reasonably necessary to operate our website and provide services, including:

• Payment processing providers
• Shipping and delivery providers
• Website hosting providers
• Website and technology service providers
• Analytics and performance providers
• Customer support providers
• Professional or legal advisers where necessary
• Government authorities or other parties where required by law

6. Third-Party Services and Links

Our website may contain links to third-party websites, services, or platforms.

These third-party websites operate independently from TECT Pharmaceuticals and may have their own privacy policies and terms.

We are not responsible for the privacy practices, security, or content of third-party websites.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including completing transactions, providing customer support, maintaining records, resolving disputes, preventing fraud, and complying with applicable requirements.

9. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information.

These may include the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about how your personal information is used

We may need to verify your request before taking action.

10. Marketing Communications

Where permitted by applicable law, TECT Pharmaceuticals may send promotional or informational communications.

You may unsubscribe from marketing emails by using the unsubscribe option included in the communication or by contacting us directly.

You may still receive necessary transactional or service-related communications, such as order confirmations or important account notices.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation and take appropriate action.

12. International Data Transfers

Depending on the services and technology providers used by our website, personal information may be processed or stored in countries other than the country in which you access our website.

Where required by applicable law, appropriate measures will be taken to protect personal information during such processing or transfers.

13. Changes to This Privacy Policy

TECT Pharmaceuticals may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact TECT Pharmaceuticals.